I am a 22 year old senior at the University of Tennessee at Chattanooga. I am a marketing major and after I graduate,
I hope to go into pharmaceutical sales. I am currently employed as a customer assistance representative at CarMax in Knoxville,
TN. I enjoy shopping, movies, and spending time with my family.
Ashley Ward
4032 Gaddis Way Knoxville, TN 37806
(865) 640-2749
Entry level marketing position
Ÿ Experience in solving customer service issues
Ÿ Outgoing and friendly disposition
Ÿ Training in marketing and management skills
Ÿ Education in working with computer programs.
Summary of qualifications
Ÿ Solved many different customer service issues as a customer
assistance rep at CarMax
Ÿ Trained new employees in company data information systems
Ÿ Earned above average grades in management, marketing, and
accounting courses in college
Ÿ Completed training in computer and internet courses
Ÿ Mastered multi-tasking while working many shifts alone during busy
times
Ÿ Obtained the ability to stay calm and solve problems in high-
stress situations
Ÿ Participated in business-oriented group work and projects in
college
2006-present Carmax Auto
Superstore Knoxville, TN
Customer Assistance Representative
Ÿ Recognized by sales managers
for outstanding performance in customer service.
2003-present University
of Tennessee at Chattanooga Chattanooga, TN
Business Marketing
Ÿ B.A., Marketing, anticipated December
2008
[ English ]
Available upon request
